Just knowing the roles played by leaders and managers is not enough. It is important to be aware of the differences between the two and, more importantly, that there are hybrid forms as well. However, in order to become operationally successful and to excel in business, it is essential to have a clear picture on how to best play these roles.
This is fundamental not only to ensure the smooth running of processes and operations, but to keep motivation high as well. People who know what goals are to be achieved, what is expected of them, and who are able to work in an organised manner in a positive environment not only achieve excellent performance, but can develop a strong bond with the company to the benefit of their retention.
Through this module, you will acquire the skills needed to play the role of manager and/or leader and learn how to apply them successfully.

Your objective is to

• Acquire a clear vision of the difference between a manager’s and a leader’s role
• Contribute as manager or leader to creating a productive and healthy work environment
• Motivate your team members and the people working with you
• Foster collaboration

You will learn how to

• Use simple tools to create a productive work environment
• Share your vision and the common goals to be achieved in a clear and action-orientated way
• Empower the people working with you and enable them to excel as individuals
• Promote collaboration between your people
• Strengthen the sense of belonging 
• Excel as a manager and/or leader